ITOM Experts: The Effectual Blog

3 Year Update

In 2015 we entered talks with HP Enterprise Services and HP Inc. about incorporating our intellectual property and best practices into their offering. As Meg Whitman maneuvered the company to its current form our talks stalled and ultimately led to nothing beneficial for Effectual. With uncertainty in the marketplace, lack of responses from our partners at HP Enterprise and Micro Focus, we treaded the path forward remaining loyal to the ITOM suite and our customers – even when they left for Service Now.

The air is finally clearing and we can see the way forward clearly. As a result, we have prepared a series of small micro-services specifically targeting our core expertise in Universal CMDB and Universal Discovery. With the announcement of UCMDB 10’s end of support arriving February 1, 2018 we decided to focus the next few months on helping customers upgrade, harden and prepare to move their production environments into UCMDB 11 for Windows, Linux or Docker and take advantage of the latest Discovery content packs. We also discuss several other offerings that we hope to see gain traction in the months ahead, including our specialized Impact Analysis services, managed discovery and the old staple of a UCMDB health and data quality check.

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Achieving CLIP for HPE: Monitoring Integrations to UCMDB

In our latest big PIE CMS project we were able to expand scope for the customer to include Closed Loop Incident Processing (CLIP) of their monitoring software. In addition to our full PIE offering, we added Network Node Manager i (NNMi), HPE’s new Operations Manager i (OMi) tool, and improved integration and functionality of the HPE Business Service Management (BSM) tool; all driven by our automation approach and best practices. Click here to find out more.

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Webinar: UCMDB Impact Analysis: Creating Useful Impact Rules for HPE UCMDB, Browser, and Release Control

Risk, is… well… RISKY. Downtime or outages due to changes can damage reputations, productivity, and revenue streams from essential business services. That’s why it’s so important to have fast, reliable impact analysis. And no tool is more better for the job than HP UCMDB. Check out this Special Webinar Presentation on UCMDB Impact Analysis best practices. We’ll cover how the Impact Rules and Simulation process works, and where and why you should leverage this functionality to deliver additional value to your organization.

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April Promotion: 100% Discount on Select Support Packages, Guides, and Best Practices!

While looking over the hundreds of people and agencies that have chosen to utilize Effectual’s solutions, we wondered, “Why isn’t everyone using this stuff? Why aren’t all UCMDB instances working as well as they could be and achieving great things for their stakeholders?”
Starting today, and for the entire month of April, all of the Effectual tuning strategies, guides, and best practices for UCMDB will be discounted by 100%!!

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Normalization Rules Update For UCMDB 10.11 CUP 3

We have recently discovered that the Normalization Rules provided by HPE are not being loaded into the Normalization Engine in UCMDB 10.11 after completing the upgrade to CUP 3. If left unattended, this is serious issue that will negatively impact your your data quality in discovery and integration. Here we provide more background, the test case, and step by step instructions to remedy the problem in your environment.

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5 Keys to UCMDB Success

Many UCMDB initiatives are doomed before they even have a chance to get off the ground. Our experience tells us that much of the conventional wisdom around CMDB has failed to advance with the technology. We think that in order for a UCMDB project to be successful, HPE customers require modern best practices. Here are five basic strategies that we think can move us all toward universal UCMDB success.

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Good Data, Good Decisions, Great Value

When it comes to data quality, the benefits derived from a system that maintains good data more than pay for themselves in support of overall cost, speed, and efficiency. Even small improvements in quality at the data element level can restore thousands of hours to an overworked IT department. Find out how to get good data and keep it good.

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The High Cost of Bad Data

Bad data costs companies an average of $14.2 million dollars annually. Trying to “scrub” your data is costly, time consuming, and ineffective. By the time you’re done cleaning up the old data, you’ve already got a new batch of bad data.
What if you could prevent bad data from being created in the first place? Get rid of old bad data, prevent new bad data. It’s easier than you think. Click here to find out how.

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Webinar: How to Measure UCMDB Data Quality

A clean and accurate UCMDB supports and ensures quality IT service delivery and end user support. Yet most CMDB projects we see have 50-75% junk data clogging the system and undermining the value of the entire project. So we’ve provided a webinar and the necessary queries for you to measure UCMDB data quality in your own system.

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Join the Elite CMDB 15%

According to Forbes, a staggering EIGHTY FIVE PERCENT of all CMDB projects fail. We don’t think a 15% success rate cuts it. We know that number can easily be increased to a majority with the right strategy. In the meantime, we work one on one with every customer to make sure that they are in that successful elite.

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Unlock ITSM Value Next Month, Not Next Year

The IT industry has been built upon promises. In fact it may be the number one product sold by every technology provider. IT Service Management (ITSM) has seen more promises, spent more money, and gotten fewer results than almost any other area of the IT world, yet the full value of ITSM has remained locked within the promise. Until now.

Move from promise to ITSM value in just six weeks with Effectual’s PIE framework for HPE UCMDB.

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